ecomElectronics

A few days I wrote a review about the horrible service that I received from an employee at ecom in regards to their policy about sending in additional info for a purchase. Now I want to update you and set the record straight. As I previously ...

I found this company via epinions, and ordered through them based on their ratings on this website. I placed my order online on a Saturday, and was very impressed when a representative called me back on Sunday with a question about my order (especially ...

I needed to find a laptop that had Windows XP rather than Vista, and it seemed impossible to find anywhere in regular stores or manufacturer's sites so I had to turn to other retail sites to find it. I came upon Shopping.com and after browsing through ...

I placed an order for my first LCD flat screen TV on December 2nd. After 5-days of watching my order stay in the "order review" stage I decided to e-mail a question of whether there was a problem.  After 3-more days of no response I decided to ...

I had similar experience to one of the other guys who wrote here. Ordered Vaio SZ 670. Got an email from them that there is a "problem" with my order and I should call their sales rep. When I called a guy by the name of Zack was trying hard to sell me ...

I am not the type of individual to take the time to fill out a survey or write comments. Not that I don’t believe in them. Its just I am not a writer and/or just always to busy. This time I feel very compelled to express my feelings this time. Simply, it ...

What a terrible experience. These folks, though they seemed polite and legitimate upfront, took me for a ride. I placed an order with them because they had great reviews and seemed legitimate. Plus, the price was affordable. Unfortunately, they told ...

Well, this is our second review of Ecom Electronics. We ordered a refurbished computer from their website in early/mid February that was about $550. We did not see any activity on our credit card for a week or so, so we decided to call. They told us ...

I was in search of a good quality web cam, which were sold out at most other websites I checked. The order process was easy - shipping was free for ground, and considering I got it on time and reliably it would be what I call unbeatable.

John was both very knowledgeable with the products offered and helpful, ordering was fast and simple, the follow up was thorough and the price was the best I had found-what could be any better!

This is the second Notebook i have purchased from eCom. I got this one for my daughter for her B-day, second good experience will definitely buy from again.

A great experience! What I was purchasing was not readily available and I had never used Ecom before so called customer service to make sure they actually had one in stock. Customer Service was great and friendly. From that point forward the experience was perfect and flawless. Excellent order tracking. Product arrived on time, as stated and at the price quoted.

I couldnt stop laughing when I found these guys, the name is very unique. I found PCI sound card for my computer that is preety old and hard to find. I clicked it and they shipped it...hahahaha I will be back again when I need something to see if they have it.

After ordering a notebook from you, we received a call from Zak making sure we had what we wanted & offering us an extended warranty. The price was much more than we wanted to invest but to make a long story short, Zak never gave up until we got a great warranty for a fantastic price! He really had customer satisfaction as his motto and went the extra mile to meet our needs for a great price! If the need arises we will come back to this company because of your quality customer service. Thanks Zak!!

Ordered my Laptop from Ecomelectronics on the Dec 31, 2006. Laptop arrived 9th of Jan. Timely delivery and laptop is great. Problem is, it was the WORST online experience to date for me and I purchase on the internet constantly. NEVER received tracking information, never had any of my emails returned, never had phone calls returned. Laptop just showed up one day. I spent several days battling with company reps that emphatically suggested I upgrade to another laptop because the one I wanted would be a "dirty laptop that toshiba would slap together". I was on the verge of cancelling my order when it finally arrived. I love the laptop and do not regret purchasing it. I just wished I'd bought it somewhere else. Horrible customer service.