Citi Diamond Preferred Credit Card (Citigroup)

Pros: Great rewards program
Cons: Horrible, unhelpful customer service

Background I've used a number of credit cards in the past 10 years, but only started using rewards cards about 4 years ago. I started with a Discover card with the traditional cash back program, then went to a Delta Skymiles card that rewarded ...

Pros: Excellent rewards proposition and balance transfer offering
Cons: High late and overlimit fees

CitiCards Diamond Preferred Rewards Card presents a number of attractive offerings to credit card holders. Between a reasonable rate, a very strong reward proposition, and an attractive balance transfer offering, and NO annual fee, this is a card worth ...

Pros: Very useful for my needs, excellent promotions, customer service has been informative and helpful.
Cons: Seem to have a cap, but no complaints of magnitude.

BACKGROUND I received a pre approved offer from Citi Bank Mastercard for a 0% APR for 1 year – 10.99% fixed after that. Although I had been receiving many offers for basically the same thing, this one offered up to $20,000 with no balance ...

Pros: Excellent customer service, hassle-free rewards, 0% APR on balance transfers, great online account management
Cons: None that I have experienced

My fiance and I opened a Citi Diamond Preferred Credit Card, shortly after he proposed. We wanted a rewards card to use when we were making our wedding-related payments. We intended to pay everything off immediately, but wanted the protection of ...

Pros: 5% rebate on some items, reliable company, gift cards
Cons: 3 different sites/logins to check/redeem/earn points, prizes aren't worth it

My first credit card was a Citi Platinum Mastercard. I started out with a high APR (around 17%) and a low limit ($500). I received this during my second year of college. I slowly built up my credit and now have a reasonable credit score. I’m ...

Pros: Amazing rewards program Virtual credit card number generation ID theft recovery assistance
Cons: Clunky website for account management. Redeeming rewards on another website.

The Citi Diamond Preferred Rewards credit card is very impressive from someone who just dumped his American Express credit card. The biggest advantage is that I can use this card just about any place that takes credit cards. No big deal if you were ...

Pros: If you don't have an issue that involves Customer Service, it wasn't a bad deal
Cons: If you encounter ANY delivery issues or product failure, best of luck getting it resolved

The features of the Citi Diamond Preferred Rewards card are very good. It was a pleasure to use the Citi Diamond Preferred Rewards card for everything and watch the ThankYou points add up! Reality hits when you attempt to redeem the points. Trying to ...

Pros: Rewards, Cashback, 0% Balance Transfer, No Fee.
Cons: At 11% interest you still better be sure you can pay it off

Marketing Pitch: Cash Back: Earn 5% back at grocery stores, pay at the pump gas stations, and drug stores. Earn 1% cash back on all other purchases up to a limit of $300 cash back per year. OR Rewards: Earn 5 points for every dollar you ...

Pros: 5% rebate on gas, supermarket, drug stores; 1% for everything else
Cons: The 5% rebate may not be worth it.

Citibank charges a "foreign transaction" charge if you use your card abroad. They charged me 3% of my foreigner purchases. This charge suddenly started at the end of May 2005. This 3% is on top of an exchange rate that is favorable to Citibank also.

Time for me to dump all my Citibank cards, getting punished for using the card, and making money for them.

Pros: They have excellent offers and good customer service.
Cons: If you go into default you may end up paying a ridiculous rate.

I own 2 credit cards from CITI bank. Both cards offer to loan me money at very low rates for the life of the loan. Commonly they offer 3.99 and 4.99 rates. On one occasion several years a go, they offered to give me 0% for the life of the loan. I took advantage of that offer. There are 2 catches. 1 If you have a balance on the card when you take advantage of their offer that balance continues at its interest rate and is paid off last. 2 If you default your rate goes to the default rate (probably more than 20% not unlike other credit cards.).

Recently using electronic bill pay, I mistakenly paid the same credit card twice. That is to say that I did not pay the credit card with the 0% loan. The next bill my rate on that card was at 22%. I realized my error and called the company to see what I could do. They transferred my second payment from one card to the other and returned me to the 0% rate.

I don’t think they were obligated to do that. I am very impressed with this company.

Pros: Rewards, 24hours fast response to calls, good APR, online access
Cons: Customer Sevice rep, USELESS and worst if you need to dispute.

First of all, it always sounds like Citi transfers you to India, and you have to fight to understand what those people are talking about.

Citi offers pretty good on rebates and other points work, but in case if you will have dispute, Oh boy...good luck... they are the worst.

they are very polite and keep saying I am sorry...sir... but they do not work for you. people saying "always pay with credit card cause they are your last defense for wrong charges" it is not with Citi,they simply stand behind the merchants...NOT CONSUMERS!!!